YouArt

Support

This page explains how to get help with YouArt, including the YouArt plugin for ChatGPT and Codex and YouArt connections from other AI clients such as Cursor and Claude.

Contact us

To help us resolve your request quickly, include:

  • The email address of your YouArt account.
  • The app you were using, such as ChatGPT, Codex, Claude, Cursor, or the YouArt website.
  • The approximate date, time, and time zone when the problem happened.
  • The project link, if the problem involves a specific project.
  • What you asked for, what you expected, and what happened instead.

Never send your password, sign-in links, authorization codes, or access tokens. YouArt support will never ask for them.

YouArt plugin for ChatGPT and Codex

The YouArt plugin lets ChatGPT and Codex create projects, build image, video, and audio workflows, import your files, run generations you approve, and return the results in the conversation.

Install and sign in

  1. Add the YouArt plugin in ChatGPT or Codex.
  2. When prompted, sign in to YouArt in the browser window that opens and approve access. Being signed in to the YouArt website alone does not connect the plugin.
  3. If YouArt does not appear after you install or update it, completely quit and reopen the app, then start a new conversation.

Try asking: “Show my three most recent YouArt projects.”

Sign-in and access problems

  • YouArt asks you to sign in again: Reconnect YouArt from your app and approve access. This can happen after you revoke access or when an earlier sign-in expires.
  • An action says permission is missing: Reconnect YouArt and approve all requested access. The plugin cannot create or edit projects with read-only access.
  • A project is missing: The plugin can only see projects available to the YouArt account you connected. Check that you signed in with the same account you use on the YouArt website.

Disconnect YouArt

You can disconnect YouArt from your app at any time, for example from the connected apps in your ChatGPT or Codex settings. To have us revoke access for every app connected to your YouArt account, email support@youart.ai from the email address of your YouArt account.

Other AI clients

YouArt also works with Cursor, Claude, and other clients that support remote MCP connections. See YouArt MCP for setup instructions.

Generations and credits

  • Generations started from ChatGPT, Codex, or another AI client use the same credits as creating on the YouArt website. There is no separate charge for connecting.
  • Your assistant should ask before starting a generation that uses credits. Review the request before you approve it.
  • A generation fails or does not finish: Open the project link from the conversation to check its status on YouArt. Avoid starting the same generation again and again; contact us with the project link and the approximate time instead.
  • Questions about credits, charges, or your plan: Email support@youart.ai. See Pricing for plan details.

Your projects and results

Everything you create through an AI client is saved to a project in your YouArt account. Open the project link from the conversation to keep editing on the YouArt website, download results, or share your work.

Privacy and security

  • Report a security or privacy issue privately to support@youart.ai with “Security” in the subject line. Please do not post security details in public channels such as Discord or GitHub.
  • Data and account requests: To access, correct, or delete your personal information, or to delete your account, email support@youart.ai from the email address of your YouArt account.
  • Learn how we handle your information in our Privacy Policy.

Policies